Involvement in your healthcare and in the NHS - what this right means for patients

1. You have the right to be involved in discussions and decisions about your healthcare, and to be given information to enable you to do this

What this right means for patients:
Your doctor should listen to you and respond to your concerns and preferences about your healthcare. That way you can find out what is the best treatment for you. NHS staff will give you the information you need to support these discussions and decisions.

2. You have the right to be involved, directly or through representatives, in the planning of healthcare services, the development and consideration of proposals for changes in the way those services are provided, and in decisions to be made affecting the operation of those services

What this right means for patients:
You have the right to have your say in person or through a representative: 
 - in the planning of healthcare services; 
 - on the proposals for any changes in the way in which your services are provided; and 
 - on decisions which may affect the operation of these services.
This right applies if implementation of a proposal or decision would have an impact on: 
 - the manner in which services are delivered to you or other service users; or 
 - the range of health services available to you or other service users.