Have your say

Welcome to the have your say page

NHS Leeds welcomes the views of all patients, carers and the public of Leeds. In this section you can find out different ways you can have your say or be involved in the development of health services.

You can use this section to find out more about how can get in touch with us and how we use your feedback to improve healthcare services in the city.

Click here to view a help video for this section (opens in YouTube).

This section of the website also explains how you can get help, advice, information and guidance on any aspect of healthcare by contacting the NHS Leeds Patient Advice and Liaison Service. 

You can also find out about upcoming events including details of NHS Leeds Board meetings. There is also a section on current public consultations that are taking place which gives you the opportunity to comment on any changes we are proposing to make to health services in Leeds.

We have published our strategy for achieving excellence in patient, carer and public involvement. It sets our key aims, where we are currently and where we want to be by 2013. You can download the Patient and Public Involvement (PPI) Strategy here or from the related download section below.  You can also access recent editions of the NHS Leeds Patient Voice Newsletter from the download section below.  The newsletter is produced to encourage people in Leeds to get involved and have their say about the work of NHSLeeds.

Statement of Involvement
The NHS now has a duty to report on consultations about commissioning and other decisions. Over the last year many of you have shared with us your thoughts and experiences of using our services.  The ‘Statement of Involvement’ gives us, for the first time, the opportunity to tell you what consultations have happened over the last year, what you told us in those consultations and what we have done with the comments you made.  You can download a copy of the latest Statement of Involvement for 1st April 2011 – 31st March 2012 from the related download section below (where the report for 2009-2010 and 2010-2011 is also available).  A paper copy of the report is available to view in the Reception Area at NHS Leeds, North West House, West Park Ring Road, Leeds, LS16 6QG.  You can also contact NHS Leeds Patient Advice and Liaison Service to obtain a copy of the report on freephone 0800 0525 270 or via email pals@nhsleeds.nhs.uk

Involvement Expenses Guidance 
NHS Airedale, Bradford and Leeds Involvement Expenses’ Guidance recommends offering out-of-pocket expenses for service users, carers and members of the public who work with the PCT in Leeds on particular areas of work.  You can access the guidance here or from the related download section below and find out when involvement expenses would be offered and what out-of-pocket expenses includes.

Patient Involvement in your GP Practice
Some GP practices in Leeds have established Patient Forums to ensure they can involve patients in their practice. Involving and seeking the views of patients and carers improves communication by keeping the local people informed of any changes and gathering feedback on existing services. Patient forums can help to conduct patient surveys and to gather views from the local community; they can offer views on proposed new services and help to gather evidence for and influence local commissioning decisions.

Not all practices will have a Patient Forum, but NHS Leeds offers support to the practices that do and is currently working with more practices to help them establish new groups. Why not speak to your GP or practice manager to see if your practice has a forum or is thinking of one for the future.

Find out more about the PALS team...

Our annual review of the PALS team 2011-2012 is available to download now...

Related pages on this site

EventsBoard MeetingsDetails on future Board meeting datesGeneral advice and infoHow to get general advice and information on NHS services in LeedsCome to public meetingsProvides information on public meetings

Related downloads

| NHS Airedale Bradford and Leeds Statement of Involvement 2011-2012.pdf (1.24 MB)

| Patient and Public Involvement Strategy.pdf (0.12 MB)

| Statement of Involvement 2010-11 (0.20 MB)

| NHS Leeds Patient Advice and Liaison Service annual review 2011-2012.pdf (1.69 MB)

| Statement of Involvement 2009-2010 (0.17 MB)

| Involvement expenses leaflet.pdf (0.03 MB)

| Patient Voice Issue 1.pdf (1.54 MB)

| Patient Voice Issue 2.pdf (0.56 MB)

| Patient Voice Issue 3.pdf (3.75 MB)

| Patient Voice Issue 4.pdf (0.54 MB)