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In 2007 the Department of Health conducted a piece of research, referred to as ‘What Matters to Staff in the NHS' , which tried to identify the major factors contributing to staff engagement and motivation to provide high quality patient care. The result of this was that all NHS organisations take part in an annual staff survey.
The staff survey is one of the tools used to monitor and evaluate how we are achieving as an organisation against the national targets in relation to IWL, NHS constitution and CQC standards
The results are based around the four pledges in the NHS constitution.
Pledge 1: To provide all staff with clear roles and responsibilities and rewarding jobs for teams and individuals that make a difference to patients, their families and carers, and to communities.
Pledge 2: To provide all staff with personal development plans, access to appropriate training for their jobs and the support of line management to succeed.
Pledge 3: To provide support and opportunities for staff to maintain their health, wellbeing and safety.
Pledge 4: To engage staff in decisions that affect them and the services they provide individually, through representative organisations and through local partnership working arrangements. All staff will be empowered to put forward better ways to deliver better and safer services for patients and their families.
Information collected from the Staff Survey is used by NHS Leeds to improve working conditions and practices, and to monitor against the pledges to staff.
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