Welcome to the NHS in Leeds

The Commuter Walk-in Centre is closing
21 November 2011

The five year contract to provide health services at the Commuter Walk-in Centre in The Light, Headrow, Leeds has come to an end, and the centre will close on 30 November 2011.

The contract is held between the Department of Health and the service provider, although it is managed locally by NHS Leeds. The Department of Health does not intend to continue delivering services from commuter walk-in centres and this means that the Leeds centre will close. Centres in Manchester, Newcastle and London have already closed. 

Philomena Corrigan, Director of Delivery and Service Transformation for NHS Airedale, Bradford and Leeds, said: “The centre was commissioned by the Department of Health to have a focus on commuters, but only 22 per cent of users in the year October 2009 to September 2010 were categorised as commuters. Our Clinical Commissioning Executive (CCE), whose membership includes local GP commissioners, agreed that the most appropriate course of action is to ensure that the needs of patients are met within the rest of the services provided in Leeds.“

To assist this process NHS Leeds conducted a 12 week engagement exercise; including sending out 30,000 leaflets, to find out where Leeds residents would like to receive appropriate care once the Commuter Walk-in Centre has closed.

Since the centre opened in 2005 there have been significant improvements to local health services in Leeds these include: 

  • promoting the West Yorkshire Urgent Care Services telephone service, 0345 605 99 99 that people, who have an unexpected health problem, can call to be assessed quickly and directed to the most appropriate service;
  • the development of the Shakespeare Medical Practice (Walk-in Centre), Burmantofts Health Centre, Cromwell Mount, Leeds, West Yorkshire, LS9 7TA . This is open 8am to 8pm, 365 days a year and sees its own registered patients, non-registered patients and walk-in patients;
  • extended opening hours provided at the city’s two minor injury units - St George’s Centre Minor Injuries Unit, Middleton Leeds LS10 4UZ and Wharfedale Minor Injuries Unit, Newall Carr Road, Otley LS21 2LY;
  • some GP practices inLeedsproviding evening and weekend appointments; and
  • the GP practice open in The Light, on the same site as the Commuter Walk-in Centre.

The GP practice in The Light is unaffected by the closure and is welcoming new registrations, as are all other GP practices within the city. You can contact West Yorkshire Central Services Agency on 0113 2952500 or visit if you would like further information about which GP practice you can register with.